Answers to our most frequently asked questions.
*These are the most common questions we hear. If you don't find your question answered here, please CONTACT US and we'll be sure to add it!
- How do I find my holder style and size?
- What skates do you make blades for?
- What are the differences between the blade finishes?
- What is the radius/profile/height of your blades?
- Learn about Profiles
- Find out what Profile is best for you in under a minute!
- Learn about Sharpening
- Shipping Information
- What is the warranty on Blackout Sticks?
1. How do I find my holder style and size?
Blade holder style and size can be found on the white, plastic holder attached beneath the boot of your skate.
For the "Holder Name" you will see it written on the holder in large writing. The example shown here is "Quikblade".
For the "Holder Size", you have to look for a very small 3-digit number, engraved in the holder, usually beneath the heel of the boot. The picture above displays where you can find this number. In this example, the correct size is "280". (R or L just means Right or Left holder and isn't required).
2. What skates do you make blades for?
- Player Quick Release Holders
- Player Non-Quick Release Holders (Bolted Attachments)
- Goalie Skates Quick Release Holders
- Sled/Sledge/Para Hockey Skates
3.What are the differences between the blade finishes?
Bladetech blades are offered in 4 distinct steel finishes, which will be outlined below. All blades have a base of Mirror Stainless Steel.
- Mirror Stainless Steel - high quality steel polished to a shiny mirror finish. Extra polishing helps with blade glide for increased speed, and looks incredible
- Black Armour - a black ceramic style coating helps protect the blades and edges, allowing you to go longer between sharpens.
- Black Diamond DLC - Diamond Like Carbon coating which makes a blade virtually indestructible. Extra hard, like a diamond, this coating is the same material the military uses to protect armoured cars.
- 24K GOLD - same properties as the Black Diamond DLC but with a gold finish - very flashy!
- Custom Color - fully customizable ceramic style coating helps protect the blades and edges, allowing you to go longer between sharpens.
4. What is the radius/profile/height of your blades?
*If you're interested in learning more about this, see our Bladetech Hockey Sharpening Series blog.
Radius/profile of blades depends on the Holder Style you are purchasing blades for. Here is the complete list of radius measurements per style:
- 9'-10'-11' Triple Blend (Player Quick Release Blades)
- 10' (Player Non Quick Release/Bolted Blades)
- 24' (Goalie Quick Release)
- 10' (Sled/Sledge/Para Hockey)
Height: Player blades = 23mm; Goalie blades = 25mm
5. Learn about profiling blades - see blog
>See the full blog here.
6. Complete your Profiling Assessment in under 1 minute here!
See the full blog here.
8. Shipping Information
Most orders ship within a couple of business days. However, Custom Colored blades take 2-3 weeks to produce and ship. All orders ship out of Toronto, Ontario and are sent via the major logistics companies.
9. Warranty on Blackout Sticks
There is no warranty on Blackout Sticks. 30-day stick warranties offer little value. What offers more value is providing sticks at a great rate so you can buy multiple for the price you'd spend on one.
We know you're cool, and now your drink can be too! Keep the bevy cold post-game with the Bladetech Hockey Drink Koozie! Fits most bottles and cans. Swag on #TeamBladetech, swag on...
*Items sold individually
Products are shipped within a couple of business days unless otherwise specified. For example, custom colored blades take 2-3 weeks to produce.
Products ordered by user error can be returned unused in the box at the buyer's expense. Contact us at sales@bladetechhockey.ca to work with us on correcting your order.
We ship through the top logistics companies all over the world! Shipping times are an estimate only and are calculated from the time they leave our warehouse. Please allow additional time for the processing of your order at our warehouse.
To be eligible for a return your item/order must meet the following criteria:
- Item must be unused and in the same condition that you received it
- It must not be customized with engraving, profiling or sharpening. Customized products cannot be returned for any reason.
If you are returning or exchanging an order please indicate the following inside your package:
Name
Order number
Refund or exchange
Items being returned
New size requested (if applicable)
Refunds (if applicable)
The customer is responsible for shipping the item back at their own expense. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. Upon approval, your refund will be processed, and your method of payment will be refunded, or you can receive the store credit towards your next order.
*Gift Cards are non-refundable items.
**Refunds can be for money back or store credit
Exchanges (if applicable)
Please email us at sales@bladeetechhockey.ca for instructions on how to ship back to us.
Damaged Item: Our quality control is next level, but on the rare occasion you receive a damaged or defective product we will gladly replace it. Please contact us at sales@bladetechhockey.ca and include a picture of the damage.
If we haven't answered your question please contact a member of the team at sales@bladetechhockey.ca and we will be happy to help.
**Please note shipping times may vary depending on where you live.